Updated September 1, 2023
Indicative uses third-party sub-processors, such as cloud computing providers and customer support software, to provide our services. We enter into GDPR-compliant data processing agreements with each sub-processor, extending GDPR safeguards everywhere personal data is processed.
Entity Name |
Entity Type |
Entity Country | Data Added | Notification Date |
|
Amazon Web Services, Inc. |
Cloud Service |
United States |
11 April 2022 |
11 April 2022 |
|
Google Cloud Platform |
Cloud Service |
United States |
11 April 2022 |
11 April 2022 |
|
Hubspot |
Customer Relationship Management Tool |
United States |
11 April 2022 |
11 April 2022 |
|
Zendesk |
Help Desk and Email Service |
United States |
11 April 2022 |
11 April 2022 |
|
SendGrid |
Email Service |
United States |
11 April 2022 |
11 April 2022 |
|
PaperPlane |
PDF Generation |
United States |
11 April 2022 |
11 April 2022 |
|
Userflow |
User Walkthrough and Survey |
United States |
11 April 2022 |
11 April 2022 |
|
LogRocket |
User Behavior Analytics |
United States |
11 April 2022 |
11 April 2022 |
|
Bugsnag |
Bug Tracking |
United States |
11 April 2022 |
11 April 2022 |
|
Zapier |
Synchronizes customer data between other sub-processors |
United States |
11 April 2022 |
11 April 2022 |
|
Slack |
Customer Notifications |
United States |
11 April 2022 |
11 April 2022 |
|
Auth0 |
User Authentication |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Observe, Inc |
Monitoring & Observability |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
SumoLogic |
Error Log Aggregation |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Fastly, Inc |
Content Delivery Optimization |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Lacework |
Security Monitoring |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
OpenAI, L.L.C. |
Generative AI |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Shoreline Labs, Inc. |
Data Loss Prevention |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Troops |
Customer Support |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Nexton |
Customer Support |
Argentina |
2 Aug 2023 |
1 Sept 2023 |
|
Remote |
Customer Support |
Lithuania |
2 Aug 2023 |
1 Sept 2023 |
|
Snowflake |
Analytics and storage for customer data |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
Totango |
Customer Notifications |
United States |
2 Aug 2023 |
1 Sept 2023 |
|
mParticle Limited (Indicative Affiliate) |
Customer Support |
UK |
2 Aug 2023 |
1 Sept 2023 |
|
mParticle Limited (Indicative Affiliate) |
Customer Support |
Canada |
2 Aug 2023 |
1 Sept 2023 |
|
mParticle Pty Ltd (Indicative Affiliate) |
Customer Support |
Australia |
2 Aug 2023 |
1 Sept 2023 |