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How do I purchase more mParticle Credits?

To purchase more mParticle Credits, please reach out to your Customer Success Manager. Customers have two options:

  1. SIGN ADDENDUM TO EXISTING CONTRACT: To purchase more mParticle Credits with the same rate card in place until the end of their existing contract (same contract period).

OR

  2. RENEW CONTRACT EARLY: Purchase more mParticle Credits in an early renewal which would replace/supersede the old contract with a new rate card and extended contract period.

 

For early renewals, please keep the following in mind:

  • Typically, the revised contract term for early renewals would be 1 year + whatever time is remaining on their former contract
  • All unused mParticle Credits from previous contract would rollover into new contract (and expiration date would be updated to new contract date)
  • Following the early renewal, all mParticle Credits (new and rolled over), would expire at the new contract end date


NOTE: mParticle will not retroactively discount mParticle Credits that have already been used