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A brief summary of your issue.

Please enter the details of your issue or question and our support staff will be right with you.

The Issue's Severity, please review the guidelines alongside each SEV value in the dropdown.

The Organization name of your instance.

The Organization's Account name, e.g., My Demo QA, My Demo, etc. This is not your email address.

The Organization's Workspace name.

The location of your mParticle customer tenant (aka “Organization”), e.g., us1=app.mparticle.com, eu1=app.eu1.mparticle.com, au1=app.au1.mparticle.com

Category the issue falls in

The type of audience

The type of audience issue.

Audience Name of the Audience affected

The ID of the Audience

Is Unlimited Lookback Enabled?

The type of data the integration is forwarding.

The name and ID of the Rule.

Is a rule mParticle hosted?

Platform

Inbound Channel

Issue Type

The type off Issue you're experiencing with the UI

Browser

Devconsole Attached

The CSV Feed's Name

Does the CSV Input include a Custom Manifest?

The software client used to upload the CSV file, e.g., Filezilla or WinSCP.

Calculated Attribute Name/ID

Direction of warehouse connection

The type of warehouse integration

The type of issue

Add file or drop files here