Skip to main content
mParticle Support Help Center home page Help Center
Docs Submit a request
Login with mParticle Account Email Login Register
  1. mParticle Support
  2. Troubleshooting

Troubleshooting

Find solutions to common problems and known issues

Troubleshooting Guides

  • How to Troubleshoot Events
  • Troubleshooting the Android SDK
  • Troubleshooting the iOS SDK
  • Troubleshooting the Web SDK

Users

  • How do I get my Device ID?
  • Aliasing Between Known Profiles
  • 4XX error - GDPR
  • Why is my mParticle Audience not populating or have a lower user count than in a partner integration?
  • Why Does an Identity Have Multiple mPIDs?
  • Orphaned Profiles, what are they and what do they mean?
See all 7 articles

Events

  • Why Can't I Change an Event's Tier?
  • Why do Screen View events not forward to Google Analytics 4?
  • What Does Missing Required Setting for Apps Flyer in System Alerts Mean?
  • Server-Side (S2S) Integrations vs Client-Side (Kit) Integrations for event integrations
  • Unexpected email being forwarded to Braze with each Calculated Attribute update.
  • New Events Not Arriving in mParticle

SDKs

  • Sending events while an app is backgrounded
  • Filtering mParticle Braze Connections
  • mParticle Braze V4 Web SDK Setup
  • Why is the Max Session Timeout 120 seconds for iOS?
  • I am Self-hosting, why aren't events forwarding to integration?
  • What Does No Route Available Mean?
See all 9 articles
© 2023 mParticle, Inc. All rights reserved. Do Not Sell or Share My Personal Data
facebook Created with Sketch. Fill 1 Created with Sketch. youtube Created with Sketch. Group 6 Created with Sketch.