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mParticle Support
Troubleshooting
Troubleshooting
Find solutions to common problems and known issues
Troubleshooting Guides
How to Troubleshoot Events
Troubleshooting the Android SDK
Troubleshooting the iOS SDK
Troubleshooting the Web SDK
Users
Aliasing Between Known Profiles
Why is my mParticle Audience not populating or have a lower user count than in a partner integration?
Why Does an Identity Have Multiple mPIDs?
Orphaned Profiles, what are they and what do they mean?
How To Check User Activity View (UAV)
Events
Why do Screen View events not forward to Google Analytics 4?
What Does Missing Required Setting for Apps Flyer in System Alerts Mean?
Server-Side (S2S) Integrations vs Client-Side (Kit) Integrations for event integrations
New Events Not Arriving in mParticle
SDKs
Why is the Max Session Timeout 120 seconds for iOS?
I am Self-hosting, why aren't events forwarding to integration?
What Does No Route Available Mean?
How Do I Use Charles Proxy?
How To Check If You're Self-Hosting mParticle?
Why is Google Play warning me about a non-compliant SDK version?
