Troubleshooting
Find solutions to common problems and known issues
Users
- How do I get my Device ID?
- Aliasing Between Known Profiles
- 4XX error - GDPR
- Why is my mParticle Audience not populating or have a lower user count than in a partner integration?
- Why Does an Identity Have Multiple mPIDs?
- Orphaned Profiles, what are they and what do they mean?
Events
- Why Can't I Change an Event's Tier?
- Why do Screen View events not forward to Google Analytics 4?
- What Does Missing Required Setting for Apps Flyer in System Alerts Mean?
- Server-Side (S2S) Integrations vs Client-Side (Kit) Integrations for event integrations
- Unexpected email being forwarded to Braze with each Calculated Attribute update.
- New Events Not Arriving in mParticle
SDKs
- mParticle Braze V4 Web SDK Setup
- Why is the Max Session Timeout 120 seconds for iOS?
- I am Self-hosting, why aren't events forwarding to integration?
- What Does No Route Available Mean?
- How Do I Use Charles Proxy?
- How To Check If You're Self-Hosting mParticle?